Working at Home can be such a desired position, especially as a parent. Typically you’re offered more flexibility and less micromanagement. However some start to notice that over time there can be a negative change when just starting to work from home. Even some of our team at Work at Home Workforce have been caught…
In the professional world there are hard skills and soft skills. Hard skills are often teachable skills or skill sets that are learned, these will generally be listed on job postings as requirements. Soft skills are skills that encompass interpersonal and/or introspective qualities aka “people skills” or “interpersonal skills. These are harder to learn or…
If you have ever found yourself in a tough situation where you didn’t know what to say, or maybe you said the wrong thing, then you know how embarrassing it can be! Sometimes working customer service is wonderful and extremely rewarding but there are definitely difficult times as well. You can find yourself in a…
So you took the step and are working from home now, do those kids ever drive you crazy? I totally understand what it can be like to be trying to type up an email or blog with that persistent toddler climbing into your lap just to slap your keyboard over and over. I’ve done some…
In this blog, you’ll learn (well.. Hopefully lol) a few customer service tips to help step up your customer support! Sometimes handling a customer’s issue can feel more like a day long marathon instead of a quick sprint. I’ve rummaged through my brain, picked a few of my colleagues’ brains, and did some quite extensive…
