If you have ever found yourself in a tough situation where you didn’t know what to say, or maybe you said the wrong thing, then you know how embarrassing it can be! Sometimes working customer service is wonderful and extremely rewarding but there are definitely difficult times as well. You can find yourself in a…
So you took the step and are working from home now, do those kids ever drive you crazy? I totally understand what it can be like to be trying to type up an email or blog with that persistent toddler climbing into your lap just to slap your keyboard over and over. I’ve done some…
If you follow us on social media @wahworkforce you may have seen our recent work at home survival guide post. And after posting I felt obligated to elaborate on the 6 points covered, 1. Have a routine and stick to it, 2. Have a designated working space, 3. Take time for self care, 4. Get…
In this blog, you’ll learn (well.. Hopefully lol) a few customer service tips to help step up your customer support! Sometimes handling a customer’s issue can feel more like a day long marathon instead of a quick sprint. I’ve rummaged through my brain, picked a few of my colleagues’ brains, and did some quite extensive…
